State Farm® Insurance Agent Scott Hanners
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Janet McCarthy
February 11, 2026
5
out of
5
rating by Janet McCarthy
"The service we received is above a 5 but they only give me 5 stars to select."
We responded:
"Thank you, Janet! I'm delighted to know that you found our service exceptional. Your feedback means a lot to us. If there's anything else we can assist you with, just let us know!"
KerryAnn Ratzlaff
February 11, 2026
5
out of
5
rating by KerryAnn Ratzlaff
"Love this office! Courtney is the best! Great customer service! Friendly and always very helpful!"
We responded:
"Thank you, KerryAnn! I'm so happy to hear that you love our office and appreciate Courtney's efforts. Providing great customer service is our priority, and it's wonderful to know we're meeting your expectations. If you ever need anything else, feel free to reach out!"
TOLGA MOTO
February 10, 2026
5
out of
5
rating by TOLGA MOTO
"I highly recommend Scott Hanners State Farm Insurance Agency for all your insurance needs. Bethany Deaton especially has always been a great help to us! Thank you for all your great support!"
We responded:
"Thank you, Tolga Moto! I'm happy to hear that Bethany has been a great help to you. We appreciate your recommendation and are committed to providing excellent support for all your insurance needs. Let us know if there's anything else we can assist you with!"
Madison Pierce
February 10, 2026
5
out of
5
rating by Madison Pierce
"I’ve had a really positive experience! Their customer service is reliable, easy to reach, and genuinely helpful. Any time I’ve had questions, they’ve been patient and thorough. It’s reassuring to work with an insurance company that actually cares"
We responded:
"Thank you for your review, Madison! I'm happy to hear that you've had a positive experience with our team. We strive to provide reliable and helpful service, and it's wonderful to know we're meeting your expectations. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Michelle Moschgat
February 9, 2026
5
out of
5
rating by Michelle Moschgat
"Very helpful, fast response time, very easy!"
We responded:
"Thank you, Michelle! I'm happy you found our service helpful and efficient. We aim to make things easy for you. Let us know if there's anything else we can assist with!"
Sabrina Banks
February 5, 2026
5
out of
5
rating by Sabrina Banks
"SF (Scott Hanners team) I’ve been with them for, I know well over 6yrs, and they are the best! Very friendly, super supportive, and knowledgeable . Any time I have an issue or a question it gets resolved instantly! A special shoutout to Courtney for being such a wonderful person!☺️"
We responded:
"Thank you, Sabrina! I'm so happy to hear about your positive experience with our team over the years. Courtney will be delighted to know she made such a great impression! We’re always here to support you with any questions or concerns. Thanks for choosing us!"
Alexandra DiFrancesco
February 5, 2026
5
out of
5
rating by Alexandra DiFrancesco
"What a great group to work with. Scott and his staff are amazing and Soo helpful with all of our needs. I would highly recommend them."
We responded:
"Thank you, Alexandra! I'm happy to know that Scott and the team have been able to assist you so well. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Jewel Gibbs
February 4, 2026
5
out of
5
rating by Jewel Gibbs
"I am very appreciative of Bethany Deaton, who provided me with a quick resolution for my HOA."
We responded:
"Thank you, Jewel! I'm happy to hear that Bethany was able to assist you with your HOA issue promptly. Our team is dedicated to providing efficient solutions. If you need anything else, feel free to reach out!"
Jessica Miller
February 2, 2026
5
out of
5
rating by Jessica Miller
"Kensley at Scott Hanners' is very patient and a pleasure to work with. She went over diff auto policies with me throughly until I found the one that match my needs."
We responded:
"Thank you, Jessica! I'm happy to hear that Kensley provided you with such a positive experience. It's wonderful to know she was thorough in helping you find the right auto policy. If you have any more questions or need further assistance, feel free to reach out!"
edith bayona
January 30, 2026
5
out of
5
rating by edith bayona
"Excelente experiencia"
We responded:
"Thank you, Edith! I'm happy you had an excellent experience with us. If you have any questions or need assistance in the future, feel free to reach out!"
Bruce Edmonds
January 29, 2026
5
out of
5
rating by Bruce Edmonds
"Good price, lower price than expected. Good service, always responds to texts within business hours."
We responded:
"Thank you, Bruce! I'm happy to hear that you found our insurance pricing competitive and our service responsive. It's great to know that our team is meeting your expectations. If you have any questions or need further assistance, feel free to reach out anytime!"
Silas Merkovsky
January 19, 2026
5
out of
5
rating by Silas Merkovsky
"Bethany Deaton is such a huge help and pleasant to communicate with, She is very helpful, kind, and always doing extra to help us out no matter what it is. Thank you Bethany. This State Farm branch is great!"
We responded:
"Silas, thank you for your wonderful feedback! I'm happy to hear that Bethany has been such a great support for you. Our team is dedicated to providing excellent service, and it's fantastic to know we're meeting your expectations. Let us know if there's anything else we can do for you!"
Aria Surles
January 16, 2026
5
out of
5
rating by Aria Surles
"Trevor and Taylor were both amazing to work with! They were extremely patient and very in quick response! I’d recommend working with either of them! Thanks Trevor and Taylor 🤗!"
We responded:
"Aria, thank you for your wonderful feedback! I'm happy to hear that Trevor and Taylor provided such excellent service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Rickey Powlas
December 23, 2025
1
out of
5
rating by Rickey Powlas
"Terrible at their job."
We responded:
"We are sorry you feel this way, but we have no idea what this is referring to; we haven't quoted you or have you in our system as a customer, but we would like to see if we can help you. Please contact us so we can assist you and connect you to the right agent. Please call our office: 803.345.3135 or email us at service@scotthanners.com. "
Madeleine Matolak
December 18, 2025
5
out of
5
rating by Madeleine Matolak
"Trevor was super prompt in helping me set up my renters insurance :)"
We responded:
"Thank you, Madeleine! I'm happy to hear Trevor was able to assist you quickly with your renters insurance. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
John Hamilton
November 18, 2025
5
out of
5
rating by John Hamilton
"Trevor and his team are the most kindest most caring and most compassionate people I've ever met to get us the best insurance I've ever had"
We responded:
"Thank you, John! I'm so happy to hear that Trevor and the team made such a positive impact on your insurance experience. Your kind words about their dedication and compassion mean a lot to us. If you ever need anything else, feel free to reach out!"
Kristin Simpson
November 11, 2025
5
out of
5
rating by Kristin Simpson
"Scott Hanners State Farm is easily the best State Farm agency I’ve ever worked with. Their team is responsive, reliable, and genuinely committed to making insurance easy. If you’re looking for an agency that values accessibility and dependability, they’re absolutely worth checking out."
We responded:
"Thank you, Kristin! I'm happy to hear that you find our team responsive and reliable. We aim to make insurance straightforward and accessible for everyone. Let us know if you need anything else!"
Jason Rickman
November 4, 2025
5
out of
5
rating by Jason Rickman
"We have several policies with Scott Hanners and have been very happy with their services. I am writing this review because over the past two days Courtney has worked overtime to ensure that our insurance coverage met our needs as we were moving our business into a new space. Without her we would not been able to move in and would have faced thousands in moving and storage expenses. If you need an insurance company who always has your back, look no further!"
We responded:
"Thank you for your review, Jason! I'm glad to hear that Courtney was able to assist you so effectively during your move. It's wonderful to know our team could support you in avoiding extra expenses. We're here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Larry Cook
November 3, 2025
5
out of
5
rating by Larry Cook
"Best insurance agent I’ve ever dealt with… Trust worthy and honest Highly recommended…"
We responded:
"Thank you so much for the kind words! We are happy to hear that you were happy with your insurance agent here, we strive to help our customers as best we can by making sure they are properly covered. Thanks for the recommendation!"
mohammad shapoor sharifi
October 31, 2025
5
out of
5
rating by mohammad shapoor sharifi
"Awesome"
We responded:
"Thank you, Mohammad, for your fantastic rating! I'm happy to know that you had a positive experience with our office. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Candice Masters CPDT-KA
October 31, 2025
5
out of
5
rating by Candice Masters CPDT-KA
"Best customer service! Good honest folks!"
We responded:
"Thank so much Candice for your kind words! We are happy to help you with all of your home and auto insurance needs!"
Stan Blair
October 24, 2025
5
out of
5
rating by Stan Blair
"Very courteous and professional !"
We responded:
"Thank you, Stan! I'm happy to hear that you found our service courteous and professional. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Deborah Rojek
October 21, 2025
5
out of
5
rating by Deborah Rojek
"Agent, Trevor was efficient and friendly. Took care to provide what we needed fir our home and auto. I highly recommend this agent and State Farm agency."
We responded:
"Thank you, Deborah! I'm happy to hear that Trevor provided efficient and friendly service for your home and auto needs. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Allen Furniss
October 20, 2025
5
out of
5
rating by Allen Furniss
"Easy to deal with and very knowledgeable."
We responded:
"Thank you, Allen! I'm happy you found our team easy to work with and knowledgeable. We’re committed to providing excellent service and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Taylor Wladischkin
October 15, 2025
5
out of
5
rating by Taylor Wladischkin
"I had a great experience getting my first Life insurance policy. Trevor was very helpful in teaching me the different policies that are offered. He was very transparent with me about the price and all the details to make sure I understood everything clearly."
We responded:
"Thank you, Taylor, for your awesome review! We are happy to hear that you had a great experience obtaining your life insurance policy - Trevor enjoys helping our customers with their policies and making sure they have the proper coverage. If you ever have any questions or need assistance, feel free to reach out. Thanks for choosing us!"