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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tom Smith

July 1, 2026

5  out of  5
rating by Tom Smith
"I have been using Hanners for 15 years and they have been excellent in every way."
We responded:
"Tom, thank you for taking the time to leave us a review! I'm really happy to hear that you've had such a positive experience with us over the past 15 years. It's been a pleasure to assist you, and we're grateful for your continued trust. Let us know if we can help with anything else!"
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Mar Mar

July 1, 2026

5  out of  5
rating by Mar Mar
"I have been with Scott Hanners State Farm Insurance in Chapin for 10 years. They have been incredibly kind, professional and attentive to all our needs. I would recommend them highly."
We responded:
"Thank you, Mar Mar! I'm happy to hear that you've had such a positive experience with our office over the past decade. Your recommendation means a lot to us, and we're grateful for your trust. We're always here to help if you need anything else!"
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Dave

June 30, 2026

5  out of  5
rating by Dave
"Bethany at Scott Hanners State Farm office in chapin has been amazing to work with since moving to South Carolina. She has made sure we have all the correct information and coverage we need for our home and auto insurance. And was very helpful with all my questions. By far one of the best representatives I have ever had to deal with."
We responded:
"Thank you, Dave! I'm really happy to hear that Bethany has been so helpful with your home and auto insurance needs. It's great to know she was able to answer all your questions and provide the right coverage. We're glad to have you with us in South Carolina. Let us know if we can help with anything else!"
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Theodora Montague

June 22, 2026

5  out of  5
rating by Theodora Montague
"Outstanding service as always. Staff is so helpful"
We responded:
"Hey Theodora, thank you for the 5 stars! I'm happy to know that you had a positive experience with our State Farm Insurance office. We strive to provide the best service possible. We appreciate your support!"
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Christina Hatch

June 17, 2026

5  out of  5
rating by Christina Hatch
"Very prompt and informative!"
We responded:
"Christina, thank you for taking the time to leave us a review! I'm happy to hear that you found our service prompt and informative. Let us know if we can help with anything else!"
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Kathleen Pierce

June 15, 2026

5  out of  5
rating by Kathleen Pierce
"The entire team at Scott Hanners State Farm in Chapin, SC is very knowledgeable, responsive and super nice! I highly recommend them!"
We responded:
"Thank you Kathleen for leaving us a great review! We are excited to hear that you saved a $1,000 with us on your Car insurance; please let us know if we can help you. We'd be happy to quote your friends and family and help them save money too on their Home and Car insurance! Welcome to our Scott Hanners State Farm Insurance Team!"
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Rich White

June 10, 2026

5  out of  5
rating by Rich White
"A month or so ago, Bethany Deaton, an employee of State Farm in Scott Hanners office sent me a heads-up email to inform me that State Farm would be requesting a Survey of one of our rental properties. After I submitted the survey, I told her that I received an email from the survey company that the survey was incomplete and the time had expired. After I informed Bethany of this, she said she would look into it, which she did immediately. She replied that State Farm has the self-survey, and it was with underwriting in review! That was a relief. I appreciate her professionalism and work ethic very much not just now, but throughout my dealings with State Farm and the many insurance policies we have with State Farm. Thanks, Rich White"
We responded:
"Thank you for taking the time to leave us a review, Rich! I'm happy to hear that Bethany was able to assist you promptly and effectively with the survey issue. We truly appreciate your trust in us for your insurance needs and are grateful for your kind words about Bethany's professionalism. We're always here to help if anything else comes up!"
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Lauren Aguilar

June 8, 2026

5  out of  5
rating by Lauren Aguilar
"Taylor was absolutley great. She addressed my concerns and helped my get my reimbursement. She answered all my questions and made the process super easy. Thanks for everything."
We responded:
"Lauren, thank you for taking the time to leave us a review! I'm happy to hear that Taylor was able to address your concerns and assist with your reimbursement. It's great to know she made the process easy for you. We're always here to help if anything else comes up!"
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Stan Blair

June 5, 2026

5  out of  5
rating by Stan Blair
"Very courteous and professional !"
We responded:
"Thank you, Stan! I'm happy to hear that you found our service courteous and professional. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Rich McCaskill

June 4, 2026

5  out of  5
rating by Rich McCaskill
"Scott Hanners and his staff always make insurance easy!"
We responded:
"Rich, thank you for the 5 stars! I'm happy to hear that our team makes your insurance experience easy. We strive to keep things simple and straightforward for you. Let us know if we can help with anything else!"
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Heather Clancy

June 4, 2026

5  out of  5
rating by Heather Clancy
"I have been with Scott Hanners for over 15 years now, and I can say that they have always been extremely helpful in any situation! The staff are the best! Highly recommend!"
We responded:
"Heather, thank you for taking the time to leave us a review! I'm so happy to hear that you've had such a positive experience with our office over the years. Our team is always here to help, and we truly appreciate your recommendation. Feel free to reach out if you need anything else!"
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Shay Lavi

June 1, 2026

5  out of  5
rating by Shay Lavi
"Excellent service from Bethany and the entire State Farm team. Responsive, professional, and always willing to help. Bethany followed up quickly, kept me informed throughout the process, and made everything easy. Highly recommended."
We responded:
"Thank you Shay for your 5 star review. It is great to hear that out entire team at Scott Hanners State Farm has helped you with your homeowners insurance needs. We look forward to helping you in the future."
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DeeDee Overstreet

May 29, 2026

5  out of  5
rating by DeeDee Overstreet
"Kensley has been amazing to work with to get our insurance updated.
Highly recommend Scott Hanners State Farm Insurance company for all of your insurance needs"
We responded:
"Thank you DeeDee for the 5-star review and glad to hear you enjoyed working with our team. Happy that you found our Homeowners and Auto insurance to have a reasonable price, and you recommend our services. "
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Evrine James

May 29, 2026

5  out of  5
rating by Evrine James
"This specific StateFarm Insurance office has the absolute BEST, Attentive, Caring, Responsive Team, The team at this office proves that old fashion values still exist, and kudus to Scott Hanners himself ( such a Gem) very very responsive, what can I say? The best insurance office and Team to fulfill your insurance needs.
Check them out, promise you won’t regret!!!"
We responded:
"Thank you Evrine for the 5-star review. We really appreciate you letting others know about the great customer service we provide at Scott Hanners State Farm in Chapin SC. Thank you for trusting us with your homeowners and vehicle insurance. "
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rlcros6

May 27, 2026

5  out of  5
rating by rlcros6
"I am a mortgage loan officer and asked for an update to a mutual client policy. I got friendly and very prompt return service on my request. Very easy to work with!"
We responded:
"Thank you so much for the kind words! We are happy to help your clients with their home insurance needs and get you those quotes as soon as possible for closing! Please keep us in mind if you need assistance with your customers; we are here for you! "
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Terri Bauerlin

May 27, 2026

5  out of  5
rating by Terri Bauerlin
"Taylor did an awesome job of making some changes to our automovtive insurance that I requested. She sent email with options quickly and once I decided how I wanted to move forward she implemented quickly. Always great service at Scott Hanners State Farm"
We responded:
"Thank you so much Terri for your great review and letting us know that Taylor helped you with your auto insurance changes. The Scott Hanners State Farm team is all about customer service, and we are glad that you had a great experience!"
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Midlands Field Trips

May 21, 2026

5  out of  5
rating by Midlands Field Trips
"Every time I need something, the people in this office help me. They are gracious and patient with an insurance neophyte like me and they get the job done."
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Sabrina Eubanks

May 18, 2026

5  out of  5
rating by Sabrina Eubanks
"I had a great experience working with Kelsy, with Scott Hanners office at State Farm. They made the process very easy, answered all of my questions, and provided everything I needed quickly. Communication was fast, professional, and friendly from start to finish. I really appreciated how responsive and helpful they were throughout the entire process. Highly recommend!"
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Curt Mitchell

May 4, 2026

5  out of  5
rating by Curt Mitchell
"Taylor clearly communicated all the information in a professional and careful manner."
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Eden Jelinek

April 25, 2026

5  out of  5
rating by Eden Jelinek
"Very helpful"
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Haven Sowell

April 23, 2026

5  out of  5
rating by Haven Sowell
"I've been with them for years, and I have had no problems with them. They actively lowered my rates when it came time to renew. They also provided me with a free defensive driving course for a discount."
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Shawn Moore

April 17, 2026

5  out of  5
rating by Shawn Moore
"Was more than appreciated with the help I received, knowing that they were there to help got things done very quickly, even though it was a task. I’m appreciative and thankful for the help I received on adding a vehicle onto my policy great help, and satisfied."
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Cindy Young

April 16, 2026

5  out of  5
rating by Cindy Young
"Kensly provided excellent customer service with my special request, including the follow up call the next day.
Pleasant and professional, highly recommend."
Profile photo of Shea Remion

Shea Remion

April 6, 2026

5  out of  5
rating by Shea Remion
"Kensley set me up with renters insurance today for a work apartment I’m renting. The process was smooth, quick, and easy.

I have been with Scott Hannners for years and they have all been very easy to work with and are extremely helpful."
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Jason

March 25, 2026

5  out of  5
rating by Jason
"Always friendly and VERY helpful."